Privacy notice

Information we process

• Account identity, email and authentication identifiers.
• Recruitment workspace information such as candidate CVs, contact details, assessments, jobs, clients, calls, transcripts, shortlists and feedback.
• Subscription, transaction and entitlement information from Stripe. JOBE does not store full card details.
• Support requests, product feedback and security logs.
• Optional aggregate page-visit analytics after consent.

Why we use it

We process account and workspace information to provide and secure the contracted service, synchronise the recruiter’s workspace, deliver requested AI functions, prevent abuse, administer billing and respond to support. Optional analytics is used only with consent. We do not sell candidate or customer information.

AI and service providers

Requested CV, screenshot, advert and recruitment-text analysis may be sent to Anthropic. Requested audio transcription may be sent to OpenAI. Authentication and cloud workspace services use Supabase; payments use Stripe; hosting uses Railway; optional analytics uses Google Analytics. Only information needed for the requested function should be submitted. Recruiters must have a lawful basis for candidate information and inform call participants before transcription.

Storage and retention

Workspace data is stored in the recruiter’s private cloud workspace and browser. Call audio is processed in memory and is not retained by JOBE after transcription. Recruiters can select a transcript-retention period. AI response caching, support, billing and security records are retained only while needed for service delivery, disputes, security and legal obligations. Public shortlist links expire after 30 days and can be revoked sooner.

International transfers and security

Some providers may process information outside the UK. We select established providers and rely on their applicable contractual and transfer safeguards. JOBE uses authenticated workspaces, transport encryption and access controls, but no online service can promise absolute security.

Your choices and rights

Depending on the circumstances, you may request access, correction, erasure, restriction, portability or objection. You can export workspace data, control analytics and request account deletion inside Settings. Candidate requests should normally be directed to the recruiter who collected the information. You may complain to the UK Information Commissioner’s Office.